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Why I-PASS?

Invest in your Institution's Patient Safety Culture

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Standardize Transitions of Care

As an evidence-based patient safety solution, I-PASS helps reduce the number of adverse events by streamlining handoff communication. A proven blueprint for improving patient harm, I-PASS helps institutions save money and enables clinicians to do what they do best—provide safe, high-quality patient care.
The Severity of Miscommunication in Patient Care

Failures in Communication Are Costly

In an analysis of 498 medical malpractice claims, miscommunication was shown to be a factor in 49% of cases, 40% of which involved inadequate handoffs. Of these cases, 77% could have been prevented with a handoff tool, representing a potential savings of $2,699,959.
Read in Journal of Patient Safety

Miscommunication Can Lead to Serious Patient Harm

Estimated that as many as 80% of serious medical errors involve miscommunication between caregivers during patient transfers.
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Number of Annual Avoidable Events & Costs

Annual Inpatient Admissions at a 450-bed hospital 20,000
Reduction of adverse events per 100 admissions2 1.5
Annual number of adverse events prevented 300
Annual Avoidable Costs Range Cost Per Event Annual Costs Avoided
Low3 $5,000 $1.5M
Medium4 $12,000 $3.6M
High4 $27,000 $8.1M
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Avoidable Malpractice Claim Costs

Annual Malpractice Costs $10.0M
% of Malpractice Claims associated with a communication error1 49%
% of communication errors that include a handoff error1 40%
% of claims reduced through the use of tools such as I-PASS1 77%
% of claims potentially avoidable 15%
Relative cost of a handoff related claims to all malpractice claims1 179%
% of malpractice costs potential avoidable using a tool such as I-PASS 27%
Annual value of malpractice claims potentially avoided $2.7

  1. Journal of Patient Safety: March 2022 - Volume 18 - Issue 2 - p 130-137

  2. Changes in Medical Errors after Implementation of a Handoff Program. Starmer AJ, Spector ND, et al. N Engl J Med.2014Nov;371:1803-1812, DOI: 10.1056/NEJMsa1405556

  3. Costs of adverse events in intensive care units. Kaushal R, Bates DW, Franz C, Soukup JR, Rothschild JM. Crit Care Med.2007Nov;35(11):2479-83.PMID: 1782803 

  4. American Journal of Medical Quality, p1-7, DOI:10.1177/1062860615608938

Experience a Positive Financial Return

I-PASS program prevents ~1.5 adverse events per 100 hospital admissions per year
Est. Cost of Adverse Events1 $5,000 $12,000 $27,000
Hospital Admissions/year Hospital Savings over 3 years
10,000 $2.2M $5.4M $12.1M
25,000 $5.6M $13.5M $30.3M
50,000 $11.2M $27.0M $60.7M
  1. Costs of adverse events in intensive care units. Kaushal R, Bates DW, Franz C, Soukup, JR, Rothschild, JM. Crit Care Med. 2007 Nov; 35 (11): 2479-83. PMID: 1782803

More Than Just a Cost-Savings Solution

Improve patient safety

Strengthen transitions of care

Standardize your handoff process

Enhance culture and collaboration with clinician training

Clinical Studies

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Journal of Hospital Medicine

This multi-center study reviewed implementation of the I-PASS program across 32 community and academic hospitals in the largest clinical study of the program to date. Results demonstrated a dramatic 47.1% reduction in major handoff-related adverse events  post-implementation, underscoring the effectiveness and adaptability of the solution across diverse provider types and care settings.

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Journal of Patient Safety

When investigating 498 medical malpractice claims, selected at random from Candello, CRICO’s national medical malpractice collaborative, researchers found that approximately 40% of the cases that involved communication failures included a handoff of care, 77% of which were likely preventable with a handoff tool. The findings emphasized the importance of implementing communication tools and strategies to mitigate the risk of patient injury as well as medical malpractice claims.

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Journal of the American Medical Association

This study conducted at Boston Children’s Hospital reviewed 1255 patient admissions to deduce medical error rates before and after the implementation of the I-PASS Handoff Program.

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Academic Medicine

This article describes the challenges in designing and implementing a handoff curriculum, and outlines the process used to develop and implement the I-PASS Handoff Program in a pediatric residency program. Within the study, 96% of residents and 97% of faculty agreed or strongly agreed that the curriculum promoted relevant skills for patient care.

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New England Journal of Medicine

This multi-center, prospective intervention study analyzed over 10,000 patient admissions and demonstrated an overall decrease in medical errors of 23% and a 30% drop in the preventable adverse event.

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