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Why I-PASS?

Invest in your Institution's Patient Safety Culture

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Standardize Transitions of Care

As an evidence-based patient safety solution, I-PASS helps reduce the number of adverse events by streamlining handoff communication. A proven blueprint for improving patient harm, I-PASS helps institutions save money and enables clinicians to do what they do best—provide safe, high-quality patient care.
The Severity of Miscommunication in Patient Care

Failures in Communication Are Costly

In an analysis of 350,000 malpractice cases, communication was shown to be a factor in 30% of cases, representing $1.7 billion in total incurred losses.
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Miscommunication Can Lead to Serious Patient Harm

Estimated that as many as 80% of serious medical errors involve miscommunication between caregivers during patient transfers.
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Avoid Unnecessary Annual Costs

Number of Annual Avoidable Events & Costs
Annual Inpatient Admissions at a 450-bed hospital 20,000
Reduction of adverse events per 100 admissions1 1.5
Annual number of adverse events prevented 300
Annual Avoidable Costs Range Cost Per Event Annual Costs Avoided
Low $5,000 2 $1,500,000
Medium $12,000 3 $3,600,000
High $27,000 3 $8,100,000

  1. Changes in Medical Errors after implementation of a Handoff Program. Starmer AJ, Spector ND, et al. N Engl J Med.2014Nov;371:1803-1812, DOI: 10.1056/NEJMsa1405556

  2. Costs of adverse events in intensive care units. Kaushal R, Bates DW, Franz C, Soukup JR, Rothschild JM. Crit Care Med.2007Nov;35(11):2479-83.PMID: 1782803.

  3. American Journal of Medical Quality, p1-7, DOI:10.1177/1062860615608938

Save Money from Reduced Malpractice Claims

Hospital
Annual Inpatient Admissions at a 450-bed hospital 20,000
Number of malpractice claims per 1,000 admissions1 0.83
Estimated number of annual claims 16.6
% of claims reduced through the use of tools such as I-PASS2 18%
Estimated number of claims reduced 3.0
Average payout per claim3 $484,000
Annual value of malpractice claims avoided $1,446,192

  1. Results presented at PAS in May 2017, based on initial review of 420 malpractice cases sampled from 2001 to 2011.

  2. Journal of Patient Safety, March 21, 2015.

  3. CRICO Strategies 2015 Annual Benchmarking Report, average indemnity of provider - provider malpractice cases.

Experience a Positive Financial Return

I-PASS program prevents ~1.5 adverse events per 100 hospital admissions per year
Est. Cost of Adverse Events1 $5,000 $12,000 $27,000
Hospital Admissions/year Hospital Savings over 3 years
10,000 $2.2M $5.4M $12.1M
25,000 $5.6M $13.5M $30.3M
50,000 $11.2M $27.0M $60.7M
  1. Costs of adverse events in intensive care units. Kaushal R, Bates DW, Franz C, Soukup, JR, Rothschild, JM. Crit Care Med. 2007 Nov; 35 (11): 2479-83. PMID: 1782803

More Than Just a Cost-Savings Solution

Improve patient safety

Strengthen transitions of care

Standardize your handoff process

Enhance culture and collaboration with clinician training

Clinical Studies

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Journal of Hospital Medicine

This multi-center study reviewed implementation of the I-PASS program across 32 community and academic hospitals in the largest clinical study of the program to date. Results demonstrated a dramatic 47.1% reduction in major handoff-related adverse events  post-implementation, underscoring the effectiveness and adaptability of the solution across diverse provider types and care settings.

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Journal of Patient Safety

When investigating 498 medical malpractice claims, selected at random from Candello, CRICO’s national medical malpractice collaborative, researchers found that approximately 40% of the cases that involved communication failures included a handoff of care, 77% of which were likely preventable with a handoff tool. The findings emphasized the importance of implementing communication tools and strategies to mitigate the risk of patient injury as well as medical malpractice claims.

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Journal of the American Medical Association

This study conducted at Boston Children’s Hospital reviewed 1255 patient admissions to deduce medical error rates before and after the implementation of the I-PASS Handoff Program.

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Academic Medicine

This article describes the challenges in designing and implementing a handoff curriculum, and outlines the process used to develop and implement the I-PASS Handoff Program in a pediatric residency program. Within the study, 96% of residents and 97% of faculty agreed or strongly agreed that the curriculum promoted relevant skills for patient care.

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New England Journal of Medicine

This multi-center, prospective intervention study analyzed over 10,000 patient admissions and demonstrated an overall decrease in medical errors of 23% and a 30% drop in the preventable adverse event.

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