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Why I-PASS?

Invest in your Institution's Patient Safety Culture

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Standardize Transitions of Care

As an evidence-based patient safety solution, I-PASS helps reduce the number of adverse events by streamlining handoff communication. A proven blueprint for improving patient harm, I-PASS helps institutions save money and enables clinicians to do what they do best—provide safe, high-quality patient care.
The Severity of Miscommunication in Patient Care

Failures in Communication Are Costly

In an analysis of 350,000 malpractice cases, communication was shown to be a factor in 30% of cases, representing $1.7 billion in total incurred losses.
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Miscommunication Can Lead to Serious Patient Harm

Estimated that as many as 80% of serious medical errors involve miscommunication between caregivers during patient transfers.
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Avoid Unnecessary Annual Costs

Number of Annual Avoidable Events & Costs
Annual Inpatient Admissions at a 450-bed hospital 20,000
Reduction of adverse events per 100 admissions1 1.5
Annual number of adverse events prevented 300
Annual Avoidable Costs Range Cost Per Event Annual Costs Avoided
Low $5,000 2 $1,500,000
Medium $12,000 3 $3,600,000
High $27,000 3 $8,100,000

  1. Changes in Medical Errors after implementation of a Handoff Program. Starmer AJ, Spector ND, et al. N Engl J Med.2014Nov;371:1803-1812, DOI: 10.1056/NEJMsa1405556

  2. Costs of adverse events in intensive care units. Kaushal R, Bates DW, Franz C, Soukup JR, Rothschild JM. Crit Care Med.2007Nov;35(11):2479-83.PMID: 1782803.

  3. American Journal of Medical Quality, p1-7, DOI:10.1177/1062860615608938

Save Money from Reduced Malpractice Claims

Hospital
Annual Inpatient Admissions at a 450-bed hospital 20,000
Number of malpractice claims per 1,000 admissions1 0.83
Estimated number of annual claims 16.6
% of claims reduced through the use of tools such as I-PASS2 18%
Estimated number of claims reduced 3.0
Average payout per claim3 $484,000
Annual value of malpractice claims avoided $1,446,192

  1. Journal of Patient Safety, June 2018. Painter, Lisa M. DNP, RN; Kidwell, Kelley M. PhD; Kidwell, Richard P. JD; Janov, Cheryl BSN, RN; Voinchet, Robert G. Jr JD; Simmons, Richard L. MD; Wu, Albert W. MD, MPH, FACP. Do Written Disclosures of Serious Events Increase Risk of Malpractice Claims? One Health Care System's Experience, Journal of Patient Safety: June 2018 - Volume 14 - Issue 2 - p 87-94 doi: 10.1097/PTS.0000000000000178.

  2. Journal of Patient Safety. Humphrey, Kate E. MD, MPH;  Sundberg, Melissa MD, MPH†; Milliren, Carly E. MPH‡; Graham, Dionne A. PhD; Landrigan, Christopher P. MD, MPH. Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims. Journal of Patient Safety: March 2022. DOI: 10.1097/PTS.0000000000000937

  3. CRICO Strategies 2015 Annual Benchmarking Report, average indemnity of provider - provider malpractice cases.

Experience a Positive Financial Return

I-PASS program prevents ~1.5 adverse events per 100 hospital admissions per year
Est. Cost of Adverse Events1 $5,000 $12,000 $27,000
Hospital Admissions/year Hospital Savings over 3 years
10,000 $2.2M $5.4M $12.1M
25,000 $5.6M $13.5M $30.3M
50,000 $11.2M $27.0M $60.7M
  1. Costs of adverse events in intensive care units. Kaushal R, Bates DW, Franz C, Soukup, JR, Rothschild, JM. Crit Care Med. 2007 Nov; 35 (11): 2479-83. PMID: 1782803

More Than Just a Cost-Savings Solution

Improve patient safety

Strengthen transitions of care

Standardize your handoff process

Enhance culture and collaboration with clinician training

Clinical Studies

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Journal of Hospital Medicine

This multi-center study reviewed implementation of the I-PASS program across 32 community and academic hospitals in the largest clinical study of the program to date. Results demonstrated a dramatic 47.1% reduction in major handoff-related adverse events  post-implementation, underscoring the effectiveness and adaptability of the solution across diverse provider types and care settings.

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Journal of Patient Safety

When investigating 498 medical malpractice claims, selected at random from Candello, CRICO’s national medical malpractice collaborative, researchers found that approximately 40% of the cases that involved communication failures included a handoff of care, 77% of which were likely preventable with a handoff tool. The findings emphasized the importance of implementing communication tools and strategies to mitigate the risk of patient injury as well as medical malpractice claims.

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Journal of the American Medical Association

This study conducted at Boston Children’s Hospital reviewed 1255 patient admissions to deduce medical error rates before and after the implementation of the I-PASS Handoff Program.

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Academic Medicine

This article describes the challenges in designing and implementing a handoff curriculum, and outlines the process used to develop and implement the I-PASS Handoff Program in a pediatric residency program. Within the study, 96% of residents and 97% of faculty agreed or strongly agreed that the curriculum promoted relevant skills for patient care.

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New England Journal of Medicine

This multi-center, prospective intervention study analyzed over 10,000 patient admissions and demonstrated an overall decrease in medical errors of 23% and a 30% drop in the preventable adverse event.

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