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Frequently Asked Questions



The I-PASS Institute provides hospitals with a proven blueprint for reducing patient harm.

What’s the difference between the I-PASS Study Group and the I-PASS Institute?

The I-PASS Study Group is a collaborative of researchers, hospitalists, and medical education specialists who developed a package of interventions to standardize the I-PASS handoff process and study its impact. Once I-PASS was validated, the Study Group became focused on implementing I-PASS in as many hospitals as possible to reduce medical errors and improve patient safety. The Study Group realized that without the appropriate resources, guidance and oversight, hospitals couldn’t implement the program in a way that could be sustained. The I-PASS Institute was created in 2016 to help achieve widespread adoption and sustainment.

Can implementation be done by just one or two departments, or does it have to be carried out at an institution level?

I-PASS can be implemented in individual departments, but for the greatest benefit, it should be adopted throughout an entire institution. The I-PASS Institute will work with you to develop an implementation plan that best meets your goals. A formal needs assessment can be conducted in as little as two weeks to help identify the key areas of improvement in transitions of care at your institution. For more information on this process, please click here.

How long will it take to implement I-PASS? When will I begin to see an impact?

A focused implementation for several departments can take 9 – 12 months, while a full institution at a large hospital can take up to 2 – 3 years. Each of these timelines is an estimate and may be adjusted based on the scope of implementation and site-specific needs.

Most sites begin to see a measurable impact at 3 months post-implementation, once all providers in the designated area have been trained and are receiving quality, real-time feedback on a regular basis.

What type of institutional support is needed?

Gaining hospital administrative support is critical. Including a “C” level champion will facilitate the process. The I-PASS Institute will work with your administration to create a justification demonstrating the very attractive financial return. In addition to garnering support of high-level leaders, successful implementations also require involvement and buy-in from hospital staff at various levels of the organization. In conjunction with I-PASS Institute Coaches and Program Managers, key internal champions and site leads at the hospital will be part of a team-based approach to implementation.

Does I-PASS meet ACGME (CLER visits) and Joint Commission guidelines?

Yes, it does! Learn more about our GME program-focused offerings.


Our nurses use SBAR, so why would we need I-PASS?

I-PASS is the most validated and effective method for handoffs in the hospital. It was found to substantially reduce injuries due to medical errors in a major multicenter study published in 2014 in the New England Journal of Medicine. No other handoff approach has such strong evidence of effectiveness. In addition, it is important to recognize that I-PASS is a multipronged, rigorously developed approach to improving handoffs, not just a mnemonic. It was developed by clinicians, for clinicians. Over the past nine years, the program has been extensively refined and tested to be effective across specialties and disciplines, and well-integrated into workflow patterns.

Does the I-PASS Institute Training Platform or Assessment & Improvement tool require integration with our EHR? Do they require hospital IT support?

The I-PASS Institute’s Training Platform and Assessment & Improvement tools are Cloud-Based applications that are independent of the EHR system, and thus do not require additional hospital IT support.

We already have an I-PASS template in our EHR system. So how does I-PASS eVIEW help us?

Our proprietary I-PASS eVIEW platform was designed by us to simplify the creation and maintenance of I-PASS templates. I-PASS eVIEW resides on a web-based platform that seamlessly integrates into your EHR, and is easily updated and maintained, with minimal hospital IT support. The platform does not write-back to your EHR. For more information visit the I-PASS eVIEW page.