The I-PASS Virtual Handoff Strategy Development aims to help hospitals assess the current state of their transitions of care and develop a customized roadmap for reliable handoff communication.


Primary Objectives


Assess the transitions of the care environment


Evaluate strengths of current communication workflows


Identify gaps in communication between clinicians


Provide a customized implementation plan for moving forward

Scope of Services

Our experienced team of I-PASS Coaches will conduct a series of calls and up to 14 hours of virtual sessions to assess the current state of handoff communication within your institution.

These virtual sessions will include:

  • Observation of live handoff sessions throughout the institution, across care areas and provider types
  • Meetings with key stakeholders within the organization (C-Suite, front-line providers, quality, and safety teams, etc.)
  • Informational sessions aimed at building momentum around the importance of handoff communication in improving patient safety
Key deliverables include a report detailing key observations, recommendations for modifying and improving your handoffs, and a customized implementation plan to achieve a standardized handoff method.
Get started with your virtual assessment today

Our VP, Marshall Burkhart, will spend 30 minutes with you to help you get started improving your handoff communication.


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handoff strategy development

Virtual Needs Assessment: Sample Agenda

Virtual Needs Assessment-sample agenda


Virtual Needs Assessment: Critical Elements

Use of a standard handoff communication method across providers requires implementation of the elements below. The scoring seen here is pulled from a sample report.

Virtual Needs Assessment-critical elements

The Virtual Needs Assessment establishes the foundation for creating reliable handoff communications across your organization.

The assessment provides the I-PASS team an in-depth understanding of the organization & enables tailoring the implementation guide to your organizational strengths and areas of opportunities.

The assessment also level-sets internal understanding of performance, creating unified organizational leadership in its own understanding of opportunities and strengths.

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