Significant Improvement in Patient Safety

medical-student

“IPASS has become part of our onboarding process for pediatric residents, who bring this structured framework for handoffs to all subsequent care environments. Our hospitalists have adopted IPASS as well, and it interfaces with our EPIC electronic medical record to generate IPASS format reports automatically.”

“IPASS has become part of our onboarding process for pediatric residents, who bring this structured framework for handoffs to all subsequent care environments. Our hospitalists have adopted IPASS as well, and it interfaces with our EPIC electronic medical record to generate IPASS format reports automatically.”

Meg Kirkley, MD, MPH
Pediatric Chief Resident, University of Colorado Pediatric Residency Program

istockphoto-538043846-612x612

“I have seen first-hand how the I-PASS framework has helped exposed potential patient safety errors, and saved patients from having to experience these errors. As a residency program director, I have seen how easy it is to teach and implement. This is the single most effective patient safety educational bundle that I have seen in my 9 years of program leadership! ”

“I have seen first-hand how the I-PASS framework has helped exposed potential patient safety errors, and saved patients from having to experience these errors. As a residency program director, I have seen how easy it is to teach and implement. This is the single most effective patient safety educational bundle that I have seen in my 9 years of program leadership! ”

Becky Blankenburg, MD, MPH
Associate Chair of Education Pediatrics Residency Program Director Standford School of Education

Screen Shot 2021-04-23 at 10.56.30 AM

"I strongly support I-PASS. With the transition to resident shift work, the number of hand-offs between the house staff has greatly increased. I-PASS had improved this process and made patient safety more effective at Cincinnati Children's Hospital Medical Center. ”

"I strongly support I-PASS. With the transition to resident shift work, the number of hand-offs between the house staff has greatly increased. I-PASS had improved this process and made patient safety more effective at Cincinnati Children's Hospital Medical Center. ”

Chris Peltier, MD, FAAP
Director, Community Section, Division of General and Community, Pediatrics Cincinnati Children's Hospital Medical Center

Screen Shot 2021-04-23 at 10.57.50 AM

The IPASS procedures, videos, brochures, and supporting educational information for patients and their families and the medical team training are together changing the way we treat patients. As a caregiver, I am grateful we are treated in a facility that is implementing IPASS. It is reassuring patients and bringing a new level of confidence, communication and compassion to our medical team.

The IPASS procedures, videos, brochures, and supporting educational information for patients and their families and the medical team training are together changing the way we treat patients. As a caregiver, I am grateful we are treated in a facility that is implementing IPASS. It is reassuring patients and bringing a new level of confidence, communication and compassion to our medical team.

Peggy Markle
Pediatric Patient Advisory CouncilNational Military Medical Center, Bethesda

istockphoto-1081389906-612x612

“I-PASS is a unique blend of patient safety, quality and education. Having implemented numerous educational interventions over the years, no curricula has been as effective as I-PASS. By empowering those on the ground with the tools to communicate effectively, it's effects have been widespread and long-lasting.”

“I-PASS is a unique blend of patient safety, quality and education. Having implemented numerous educational interventions over the years, no curricula has been as effective as I-PASS. By empowering those on the ground with the tools to communicate effectively, it's effects have been widespread and long-lasting.”

Zia Bismilla
Director PHM Fellowship, Hospital for Sick Children

141852946-portrait-of-hispanic-nurse-looking-at-camera

“The I-PASS Handoff Bundle has had an enormous impact in improving communication amongst resident learners as well as attending level physicians and other health care workers. It can be adapted to fit the needs of almost any specialty as well as both straightforward and complex patient care situations. Within my own pediatric hospitalist division, we have many stories of how using the I-PASS bundle helped to improve care, workflow, and prevent harm.”

“The I-PASS Handoff Bundle has had an enormous impact in improving communication amongst resident learners as well as attending level physicians and other health care workers. It can be adapted to fit the needs of almost any specialty as well as both straightforward and complex patient care situations. Within my own pediatric hospitalist division, we have many stories of how using the I-PASS bundle helped to improve care, workflow, and prevent harm.”

Shilpa J. Patel, MD
Associate Professor, Dept of Pediatrics, University of Hawaii

How Can I-PASS Help?

I-PASS® is an evidence-based bundle of interventions created to reduce communication failures during patient handoffs. The I-PASS® program was developed by clinicians, for clinicians and includes customized training, expert consultation, and implementation tools to facilitate the adoption of I-PASS and ensure long-term sustainment.

Safety

The I-PASS Bundle helps improve hospital safety by teaching your staff how to use a standardized handoff process. Safety is a crucial part of every hospital and having a standardized handoff process is proven to reduce malpractice claims.

When hospitals use the I-PASS Bundle they have seen a 70% reduction in patient harms and malpractice claims.

Efficiency

Efficiency is a critical piece within every hospital. By adopting the I-PASS Bundle hospitals are able to streamline the handoff process.

Implementing a standardized handoff process is the missing piece for helping your hospital run at its highest level of efficiency.

Standardizing & Structuring

Having a standardized handoff process is crucial to reducing harm in your hospital. The I-PASS Bundle is the go-to solution for implementing and training your workers on the handoff process.

I-PASS has industry experience helping hundreds of hospitals standardized their hand-off strategy.

Education & Training

The I-PASS Bundle comes with the education and training needed to see drastic changes in patient harm. Our bundle is implemented in hundreds of hospitals as a go-to solution for improving safety, efficiency, and reducing malpractice claims.

Our certified coaches and tools are here to assist you with implementing the I-PASS Bundle.

Financial & ROI

Patient harms are one of the most significant cost impacts within a hospital. The I-PASS Bundle has the tools hospitals need to standardize the handoff process, reduce malpractice claims, and reduce the cost of error.

 

I’m ready to get started
icon01
Reduce Medical Errors
icon02
Reduce Malpractice Claims
icon03
Improve Patient Care

A Proven Blueprint for I-PASS Implementation

The I-PASS Institute provides hospitals with a proven blueprint for implementation, making it easier for organizations to implement in a real-world setting.

Institutional Handoff Strategy Development

Our institutional handoff strategy aims to help hospitals assess the current state of their transitions of care, develop a customized roadmap for reliable handoff communication and provide strategies for overcoming barriers.

  • Experience gained from implementations in 80 + institutions
  • Timelines and implementation milestones
I-PASS Implementation Guide

The I-PASS Implementation Guide is designed to enhance the efficiency and reliability of your quality improvement efforts to close the gap between best practices and what we do in communicating patient information, particularly during handoffs. Our Implementation Guide is built on well-proven principles of quality improvement, personal experiences, and evidence-based medicine.

  • A virtual needs assessment, completed prior to implementation, provides the I-PASS team an in-depth understanding of the organization and enables tailoring the implementation to your organizational strengths and areas of opportunities.
  • The assessment level-sets internal understanding of performance, creating unified organizational leadership in its own understanding of opportunities and strengths.
I-PASS Certified Coaches

Certified Coaches with years of real-world implementation experience guide hospitals every step of the way.

  • Leverage experience from previous implementation efforts to offer guidance and oversight to all aspects of the I-PASS implementation process
  • Actively manage the relationship with I-PASS sites through site-visits and regular conference calls
  • Customized implementation and sustainment plan that ensures effective adaptation and use of I-PASS Institute tools and services based on the unique factors that exist within each hospital
I-PASS Training

Our interactive, online simulation environment makes initial and ongoing training engaging, efficient and effective, for permanent and rotating staff.

  • Engages trainees through an innovative simulated handoff experience with specialty-specific scenarios
  • Users practice both verbal and written handoffs and then record a synthesis for a received patient
  • Affords ability to train an unlimited number of users without the need for in-person didactic workshops
  • Training and refresher courses available for new and existing users
  • Training utilizes pre-developed modules in a wide array of specialties. We can also develop specialized modules for your institution.
I-PASS Assessment & Improvement

A web-based benchmarking tool that facilitates direct observational reinforcement by tracking key metrics.

  • Allows for secure, evidence-based assessment of handoff processes
  • Automates data collection and analysis on smartphones, tablets and workstations
  • Offers the opportunity for internal and external benchmarking
  • Affords ability to generate run charts, compliance reports, and dashboards in real-time at the unit, specialty, or hospital level
  • Simple implementation with no IT staff requirements
I-PASS eVIEW

 I-PASS templates can be customized by care area to facilitate the written handoff process

  • Clinical service leaders can customize as many templates as needed to meet care area workflows
  • Web-based, administrative access to the “Template Editor” allows for efficient management of templates
  • Ability to update in real-time reduces dependencies on hospital IT staff and facilitates rapid cycle improvement
  • Fully encrypted to ensure industry standards for privacy and security
Return on Investment

The insurer and the hospital share a mutual financial benefit when a standardized handoff program is implemented.

  • Research shows that medical errors are a serious source of financial loss for hospitals across the country
  • Of 350,000 malpractices cases, communication was shown to be a factor in 30% of cases, which represent $1.7 billion in total incurred losses
  • Adverse events are costly and a reduction in adverse events can result in significant savings.
Institutional Handoff Strategy Development

Our institutional handoff strategy aims to help hospitals assess the current state of their transitions of care, develop a customized roadmap for reliable handoff communication and provide strategies for overcoming barriers.

  • Experience gained from implementations in 80 + institutions
  • Timelines and implementation milestones
I-PASS Implementation Guide

The I-PASS Implementation Guide is designed to enhance the efficiency and reliability of your quality improvement efforts to close the gap between best practices and what we do in communicating patient information, particularly during handoffs. Our Implementation Guide is built on well-proven principles of quality improvement, personal experiences, and evidence-based medicine.

  • A virtual needs assessment, completed prior to implementation, provides the I-PASS team an in-depth understanding of the organization and enables tailoring the implementation to your organizational strengths and areas of opportunities.
  • The assessment level-sets internal understanding of performance, creating unified organizational leadership in its own understanding of opportunities and strengths.
I-PASS Certified Coaches

Certified Coaches with years of real-world implementation experience guide hospitals every step of the way.

  • Leverage experience from previous implementation efforts to offer guidance and oversight to all aspects of the I-PASS implementation process
  • Actively manage the relationship with I-PASS sites through site-visits and regular conference calls
  • Customized implementation and sustainment plan that ensures effective adaptation and use of I-PASS Institute tools and services based on the unique factors that exist within each hospital
I-PASS Training

Our interactive, online simulation environment makes initial and ongoing training engaging, efficient and effective, for permanent and rotating staff.

  • Engages trainees through an innovative simulated handoff experience with specialty-specific scenarios
  • Users practice both verbal and written handoffs and then record a synthesis for a received patient
  • Affords ability to train an unlimited number of users without the need for in-person didactic workshops
  • Training and refresher courses available for new and existing users
  • Training utilizes pre-developed modules in a wide array of specialties. We can also develop specialized modules for your institution.
I-PASS Assessment & Improvement

A web-based benchmarking tool that facilitates direct observational reinforcement by tracking key metrics.

  • Allows for secure, evidence-based assessment of handoff processes
  • Automates data collection and analysis on smartphones, tablets and workstations
  • Offers the opportunity for internal and external benchmarking
  • Affords ability to generate run charts, compliance reports, and dashboards in real-time at the unit, specialty, or hospital level
  • Simple implementation with no IT staff requirements
I-PASS eVIEW

 I-PASS templates can be customized by care area to facilitate the written handoff process

  • Clinical service leaders can customize as many templates as needed to meet care area workflows
  • Web-based, administrative access to the “Template Editor” allows for efficient management of templates
  • Ability to update in real-time reduces dependencies on hospital IT staff and facilitates rapid cycle improvement
  • Fully encrypted to ensure industry standards for privacy and security
Return on Investment

The insurer and the hospital share a mutual financial benefit when a standardized handoff program is implemented.

  • Research shows that medical errors are a serious source of financial loss for hospitals across the country
  • Of 350,000 malpractices cases, communication was shown to be a factor in 30% of cases, which represent $1.7 billion in total incurred losses
  • Adverse events are costly and a reduction in adverse events can result in significant savings.
Featuring Dr. Chris Landrigan

I-PASS Explained

Hear from Dr. Chris Landrigan, Chief of General Pediatrics at Boston Children’s Hospital, on what prompted the development of I-PASS and how institutions that implement I-PASS are seeing error reductions of 70%.

What is I-PASS?
transforming health care delivery

The I-PASS Handoff Process has been associated with a 30% reduction in injuries due to medical errors in nine hospitals. Medical professionals transmit vital information at every change of shift and whenever a patient changes locations.

Harvard Business Review, October 2015

30%

Reduction

09

Hospitals

Changes in Medical Errors after Implementation of a Handoff Program

In 10,740 patient admissions, the medical-error rate decreased by 23% from the preintervention period to the postintervention period, and the rate of preventable adverse events decreased by 30%.

The New England Journal of Medicine, October 2014

30%

Reduction

10,740

Admissions

How to Get Started

1

Schedule a Demo

Meet with our team to discuss why I-PASS is the right solution.

2

Implement the Bundle

Start implementing the I-PASS Bundle in your hospital.

3

Reduce Patient Harm

Measure your success after implementing a structured handoff process.

I’m ready to get started
Free Calculator

Malpractice and Patient Harms Calculator

Take less than 5 minutes and discover have many patient harms and malpractice costs could be avoided at your institution.

Learn More