Reduce Patient Harm with the I-PASS Bundle

A proven blueprint for implementation

I-PASS® is an evidence-based bundle of interventions created to reduce communication failures during patient handoffs. The I-PASS® program was developed by clinicians, for clinicians and now includes customized training, expert consultation, and implementation tools to facilitate the adoption of I-PASS and ensure long-term sustainment.

The I-PASS Institute provides hospitals with a proven blueprint for implementation, making it easier for hospitals to implement with real-world experience and technology-enabled tools. Our process is hands-on and tailored for your institution. Our certified coaches, who have years of industry knowledge, along with our wide range of tools help reduce patient harm.

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What is the biggest problem hospitals face?

Patient harm from miscommunication is at the top of that list. This leads to skyrocketing malpractice claims against your institution. Implementing a standardized hand-off process can drastically reduce these harms and make your institution a safer place.

Hospitals that have implemented The I-PASS Bundle have been shown to reduce their patient harm from miscommunication by up to 70% when all aspects of the bundle are used together. Let us help you on the journey to reducing patient harm using our tailored process and solutions.  

  • Improve Safety
  • Reduce Patient Harm
  • Standardize Your Hand-off Process
  • Train Your Employees
  • Lower Malpractice Claims
  • Save Your Institution Money

Access and Plan

  • Assess institutional environment
  • Garner support/secure resources
  • Define scope and timeline
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Train and Implement

  • Determine local champions and implementation team
  • Train all providers in a standardized format
  • Optimize verbal handoff process
  • Collect data from handoff observations and provide reports
  • Develop a campaign for implementation
  • Develop a plan for continuous process improvement
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Improve and Sustain

  • Ensure ongoing monitoring and sustainability
  • Benchmark adherence at unit, department or institutional-wide levels
  • Provide a measurement of patient safety culture
  • Institutionalize cultural change
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Malpractice and Patient Harms Calculator

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