Reduce Patient Harm with the I-PASS Bundle

A proven blueprint for implementation

I-PASS® is an evidence-based bundle of interventions created to reduce communication failures during patient handoffs. The I-PASS® program was developed by clinicians, for clinicians and includes customized training, expert consultation, and implementation tools to facilitate the adoption of I-PASS and ensure long-term sustainment.

The I-PASS Institute provides hospitals with a proven blueprint for implementation, making it easier to implement in a real-world setting using technology-enabled tools. Our process is hands-on and tailored for your institution. Our certified coaches, who have years of industry knowledge, along with our wide range of tools help reduce patient harm.


What is the biggest problem hospitals face?

Patient harm from miscommunication is at the top of that list. This leads to skyrocketing malpractice claims against your institution. Implementing a standardized hand-off process can drastically reduce these harms and make your institution a safer place.

Hospitals that have implemented the I-PASS Bundle have been shown to reduce their patient harm from miscommunication by up to 70% when all aspects of the bundle are used together.

Let us help you on the journey to reducing patient harm using our tailored process and solutions.  

  • Improve Safety
  • Reduce Patient Harm
  • Standardize Your Hand-off Process
  • Train Your Employees
  • Lower Malpractice Claims
  • Save Your Institution Money

Access and Plan

  • Assess institutional environment
  • Garner support
  • Secure resources
  • Define scope and timeline

Train and Implement

  • Determine local I-PASS champions and implementation team
  • Train all providers in a standardized format
  • Optimize verbal handoff process
  • Collect data from handoff observations and provide reports
  • Develop a campaign for implementation
  • Develop a plan for continuous process improvement

Improve and Sustain

  • Ensure ongoing monitoring and sustainability
  • Benchmark adherence at unit, department or institutional-wide levels
  • Provide a measurement of patient safety culture
  • Institutionalize cultural change